Services

Your success is our goal.

MMS Solutions has been working as a trusted advisor to its clients since 1996. This advice is not limited to the use of the MMS Solutions software alone. Over the years, more and more clients have also had additional substantive questions regarding their organization and processes during automation projects. When implementing an ERP environment, it is necessary to consider managing the change in the way of working. Choosing a partner like MMS Solutions with nearly 20 years of experience ensures the necessary support. The goal of our consultants is to help organizations align business processes, control costs, and achieve project objectives. In this way, we guarantee a successful collaboration. Our advice can include the following services: Organization and process analysis – Audit, analysis, and improvement of business process efficiency. Coaching – Strategic advice and support for important decisions and complex business cases. Project management – Management of all projects within budget, planning, and goals. Implementation services Our approach to an implementation process is the result of years of experience and the successful execution of hundreds of implementations. This can range from rolling out a full, internationally developed supply chain management system with warehouses in different countries, to the implementation of a single local solution. Our proven project methodology guarantees excellent results.

The MMS project methodology is a holistic approach to software implementation. We choose the word holistic because our methodology is about more than just a technical software implementation. We work on 3 levels: team, knowledge, and technical.

Team : the success of an ERP implementation depends to a large extent on the buy-in of the organization. The choice of the project team is of great importance in supporting the change that everyone faces. Your internal team will be assisted by a team from MMS Solutions. We assist our clients in project coordination, the necessary functional and technical analyses, and training.

Knowledge : knowledge transfer is needed in 2 directions. From your organization to the MMS Solutions consultants to implement the right solution according to your specific needs. From MMS Solutions to your organization to ensure a smooth transition and knowledge of the new environment. In addition to this dialogue between our organizations, the necessary training moments are also provided. Training of the key users, followed by that of the pilot group. After this, assistance can still be provided for the training of end users.

Technical : we can assist you best in terms of both hardware and software. Our ERP is 100% Belgian innovative software. Our developers are not in India or Bangladesh. The dialogue and interaction are therefore direct! Our people work with you to develop a functional and technical analysis. All our clients receive advice and help with investment decisions regarding hardware. We set you on your way with making your new ERP operational. Where necessary, we can immediately jump in with carrying out the necessary adjustments since the necessary tools and skills for this are present in-house and we possess the source code of our software ourselves.

Training

Implementing YGlobal software helps you streamline your business processes. The goal is to be able to work more efficiently, integrate different processes, have a better view of your figures, … MMS Solutions is convinced that to achieve this goal with your new software, the first step is proper training of your users. The first phase is basic training for the project team. This is crucial for the functional analysis to run correctly. In a later phase, the end users are trained according to their profile. The objective here is to give every user the necessary self-confidence to work with the software independently.

Managed Services

The current economic context means that successful companies want to be as cost-efficient as possible in all their activities. They can do this by focusing on executing processes more efficiently themselves, or by outsourcing certain processes to specialized companies. The latter will mainly happen with processes that do not belong to the core activities of the company.

MMS Solutions can include certain activities related to the YGlobal software in its service package for your company. We take care of hosting, updates, application management, … . In this way, our clients focus on using the software and on their own business process. Clients can simply consume while enjoying guaranteed continuity and maximum flexibility.